How it works

We check the store the way a shopper would.

We go through the key screens, collect evidence and structure the report so it is clear where to start.

The process Send the store URL and see a sample report.
01
We go through the store We check the homepage, categories, product pages, search, cart, checkout and basic formal information. We save screenshots along the way.
02
We look for places that may get in the way We look at clarity, cart behaviour, promotions, delivery, payment, trust and mobile usability.
03
We turn it into priorities The most important things go first. Smaller observations are grouped below by store area.
01 / 06
The process

From store URL to a list of things to check.

01

We go through the store

We check the homepage, categories, product pages, search, cart, checkout and basic formal information. We save screenshots along the way.

02

We look for places that may get in the way

We look at clarity, cart behaviour, promotions, delivery, payment, trust and mobile usability.

03

We turn it into priorities

The most important things go first. Smaller observations are grouped below by store area.

02 / 06
What we use

We do not guess from thin air.

Baymard Institute

We use e-commerce UX research as a reference point, especially for checkout, filters, product pages and buying information.

Rules and good practices

We check customer-facing elements: sale prices, consent, returns, terms and information that often needs extra context.

Our own audits

We see recurring issues across Shopify, WooCommerce, PrestaShop, Magento and custom stores.

03 / 06
240+ checks

What we check along the way.

Conversion 74
  • Product page clarity
  • Add-to-cart reliability
  • Checkout issues
  • Guest checkout
  • Available payment methods
  • Mobile issues
  • Cross-sell quality
  • Search and filters
Price and formal info 62
  • Omnibus — 30-day lowest price
  • GDPR cookie consent
  • ePrivacy tracker firing
  • Distance selling rights
  • Imprint & terms completeness
  • Marketplace disclosures
  • Newsletter double opt-in
  • EAA accessibility statement
UX & trust 58
  • Core Web Vitals
  • Contact info clarity
  • Return policy surfacing
  • Review authenticity
  • Brand story coherence
  • Image quality & alt text
  • Microcopy in error states
  • Visual hierarchy
Performance 48
  • LCP on mobile
  • CLS on product pages
  • JavaScript execution time
  • Image optimisation
  • Third-party script audit
  • Server response time
  • Font loading strategy
  • Render-blocking resources
04 / 06
Verification

We do not treat every finding the same way.

If we clicked something and it did not work, we say that directly. If something is only a signal or good practice, we write it more carefully. That keeps the report from sounding like a list of verdicts.

<3% Verification
Agent 1 · Store pass
Crawl Audit Flag
Agent 2 · Verification
Re-run Cross-check Confirm
05 / 06
Example findings

What a single observation looks like.

ISSUE 07

No guest checkout path

High priority
What we observed

Every checkout flow requires account creation. The registration wall appears before payment method selection.

What to do

Check whether shoppers can buy without creating an account. If not, compare this step with checkout analytics.

Why it matters

May directly slow down order completion

ISSUE 12

Missing Omnibus price history

Legal
What we observed

Sale prices show a struck-through price but no visible lowest-price reference from the last 30 days.

What to do

Check whether this promotion should show the lowest price from the last 30 days.

Why it matters

Potential promotion-risk topic

06 / 06
Pricing

One audit when you want to check a store. A plan when you do it often.

Start with one audit, or plug Quomerce into your agency workflow. For partner setup, see For agencies for the full partner program.

Snapshot audit

€79 / net, one-time
  • Desktop walkthrough of your store
  • Product page, listing, cart and checkout
  • Screenshots for every issue found
  • Prioritized list of issues
  • Delivered in 24–48h
Order Snapshot

Agency partner

For agencies running audits at scale
From €119 / month + audit credits
  • White-label reports with your branding
  • Audits for any number of client stores
  • Shared dashboard and team access
  • Discounted audit credits
  • Custom workflow for your agency
Talk to us

See what comes up in your store.

Send the store URL and see a sample report.

Book a demo