Quomerce reads how customers behave and helps you find what makes buying harder: problems on the way to an order, errors on the page and places worth improving. All in one place, and you can also analyse your shop’s data in Claude.
There is traffic
Products get viewed
Most people leave here
Between product and cart
And then?
See what those customers did
Each of your tools tells the truth about one part of the shop. Turning them into a plan of what to fix first is still up to you, and there is rarely time for it.
What should I improve in my shop?
Sessions, steps to an order, clicks, errors and orders in one place.
QuomerceCustomers open several processors from the list and come back within seconds.
QuomerceThe list does not show how the models differ, so customers look for it themselves.
You + ClaudeShow the key specs on the list and compare the figures after two weeks.
YouQuomerce can work next to these tools. It does not replace them; it suggests where to start.
The four views you will use most. Every screenshot comes from the working app.
The funnel shows the step where customers drop off. Paths show where they went next: from the cart to checkout, back to products, or nowhere. Every visit has its recording and timeline.
Why it helps: you know where to look before you watch the first recording.
Quomerce goes through every session and looks for behaviour that often comes with giving up: going back and forth between list and product, similar products compared in the cart, several payment attempts, a long pause at a checkout field. Next to it are technical errors, such as a button that does nothing.
To be fair: a behaviour alone does not prove a problem. Quomerce shows how many sessions it affects and whether they end in an order less often. That is where your checking starts.
An AI agent goes through the shop like a customer: home page, product list, product page, cart, checkout. Every problem has a description, a priority, a screenshot and a suggested fix.
Why it helps: you learn what may make buying harder without running a full UX audit yourself. We run the audit, and you get a link to the report.
You connect Quomerce to your own Claude and ask the way you would ask an analyst. Claude reads the same data you see in the app: sessions, the funnel, paths, friction, errors and traffic sources. Read-only.
Why it helps: you do not need to know where to click or how to count something. Quomerce has ready questions to copy.
Example questions
This is an illustration. Claude’s answer depends on the shop’s data.
goblinpc.pl GoblinPC sells computers, including ones built in a configurator. Customers take a long time to choose, and the builds differ in details. This is how the data turned into a decision.
PLN 80,000 recovered by GoblinPC in 30 days
A customer opens the list and opens several products at a similar price, one after another. Quomerce records every page view, click and return.
After each product they go back to the list. Quomerce sees this across many sessions: how many customers do it and whether they order less often than the rest.
The recordings show the customer looking for differences by switching between product pages. A UX audit can also show that the list does not say how the builds differ. It is still a hypothesis you check in a few recordings.
Recommendation: compare configurations side by side, or show the key differences on the list. After the change you compare the period before and after, and Quomerce shows whether the problem shrinks.
Decision
Quomerce cannot read a customer’s mind and does not count every cart without an order as a loss. It shows the behaviour, how many people it affects and what is worth checking. The decision is yours.
Figure from GoblinPC for 27 Sep – 26 Oct 2026, shown with the shop’s permission. The app views come from the Nordbyte demo shop, so GoblinPC’s data stays private.
You do not need to be an analyst to start asking better questions about your shop.
Check what customers struggled with most last week.
Three things stand out last week:
I would start with the product list: that is where most sessions are. Shall I pick 5 recordings to watch?
An example written from the Nordbyte demo shop’s data. Claude’s real answer depends on your shop’s data and may look different.
The same data in Quomerce
Works as soon as it is installed. Funnel, paths, friction, errors, recordings, audit reports and alerts. Plus ready questions for Claude, to copy.
You need a Claude account and a one-time connection to Quomerce, which we help with. You ask in your own words and can combine shop data with other sources. Claude reads sessions, the funnel, paths, friction, errors and traffic sources, read-only. Audit reports you read in the app.
Technically, Quomerce shares the data over MCP, an open standard Claude uses to connect to other services.
For shops where analysis gets an hour a week, if that.
Watch every session
Quomerce picks out the behaviour and places that need attention, and leads you to the recordings that show them.
Run every audit yourself
The UX audit points to problems worth checking, each with a description, a priority and a screenshot.
Interpret every number yourself
Claude reads the figures in Quomerce and tells you what changed and where to look.
GA4, Clarity and Hotjar do their jobs well, and they have AI features too. Quomerce does not have to replace them. It is built around the shop: product, cart, checkout and order.
| A typical set of tools | With Quomerce | |
|---|---|---|
| Start | You start from reports and recordings and look for the problem yourself. | You start from a list of friction and errors, counted across sessions. |
| Shop language | You often set up the funnel and shop events separately. | Quomerce understands product, cart, checkout, payment and order. |
| UX audit | A UX audit is a separate project. | The UX audit is part of the product. |
| AI | The AI assistant works the way the tool’s maker designed it. | You work in your own Claude: shop data and other sources in one chat. |
| Result | You put findings and a plan together from several places. | The observation, recordings and what to check sit in one place. |
For one shop, however many people work on it.
You run the shop alone
You handle everything at once: products, marketing, customers. Quomerce shows where to look this week, so you do not have to dig through reports.
You have an e-commerce team
Marketing, an e-commerce manager, a developer: everyone sees the same data. A problem with a session count and a recording is a good start for a plan of tests and changes.
You work with an agency
You invite your agency to your shop in Quomerce. The agency sees only this shop, and findings and recordings turn more easily into one shared list of priorities.
Quomerce for agencies →We start with a call. Then we connect your shop and go through the first results together.
One script in the shop’s theme: IdoSell, Shopify, WooCommerce, PrestaShop and others. We help with the setup, and the steps are in the documentation.
The first sessions show up within minutes. To draw conclusions you usually need about a week of traffic.
Funnel, friction, errors and recordings. We run a UX audit when you ask, and you connect Claude whenever you like.
You choose what to improve. After the change, you compare the period before and after.
Get to know Quomerce and see how customer behaviour data can help you grow your shop. We will show the product live; the call takes 30 minutes.
Prefer e-mail? Write to hello@quomerce.com
Running an e-commerce agency? See Quomerce for agencies